Refund policy

At Summer Slumber, we value every customer and are committed to providing high-quality products and service. Please read our Refund & Return Policy carefully before completing your purchase. By placing an order, you acknowledge and agree to the terms outlined below.

All Sales Are Final

All purchases made through our store are final sale. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Change of mind after purchase

  • Ordering the wrong size or color

  • Personal preference or fit issues

We encourage customers to carefully review product descriptions, sizing charts, and photos before placing an order. If you have any questions about sizing or details, please reach out to us prior to purchase at [your contact email].

Damaged or Defective Items

We take quality control seriously. Each item is inspected before shipping, but if you receive a product that is damaged or defective, please contact us within 7 days of delivery. To process your claim, you must provide:

  1. Your order number

  2. A clear description of the issue

  3. Photos of the product and packaging

Once reviewed, we will provide a replacement at no additional cost if the item is confirmed defective.

Incorrect Orders

In the rare case that you receive the wrong item, size, or color due to our error, please notify us within 7 days of delivery. We will send the correct item at no extra cost and provide return instructions if applicable.

Shipping Responsibility

  • Customers are responsible for entering the correct shipping information at checkout. We cannot refund or replace orders shipped to an incorrect address provided by the customer.

  • Once an order has shipped, we are not responsible for delays caused by carriers, customs, or other factors outside our control.

Final Note

Our goal is to deliver clothing that meets your expectations and represents our brand with pride. While we cannot accept refunds or returns, we are always here to assist with questions before your purchase and to resolve any rare issues with damaged or incorrect items.

By shopping with Summer Slumber, you agree to this policy.